Everyone in the building has an opinion about who your best customer is. Nobody has the sentence.
How it works
- read what you won, what you lost and your best accounts
- interview the people who sold them, because the pattern is usually in their heads and not in the CRM
- find what the winners share that the losers do not, which is rarely the industry code or the headcount
- test it against the deals you lost, because a profile that only explains your wins explains nothing
- write it as rules a person can apply, not adjectives
- agree it with whoever can settle an argument between sales and marketing
What changes
One written answer to "who is this for", which everything after it depends on.